best feedback method

After installing Vista, there was a link on the Desktop for providing MSFT feedback which connects to this page http://www.microsoft.com/windowsvista/sentiments/default.mspx
I was just wondering since this page is primarily for user opinions, is this also the best feedback method for bugs/suggestions?

Hello,
The best reporting method for BUGS is to download the problem reporting tool:
http://go.microsoft.com/fwlink/?LinkId=43655
With your permission, this tool will attach your hardware information and event logs along with your report, as well as other useful information, so that Microsoft will have an easier time in tracking down your bug.
The sentiments website is for general feedback and not bug reports.
- JB

Read the next paragraph and use the link to start the download and installation of the bug reporting tools.
"Rob" wrote in message

After installing Vista, there was a link on the Desktop for providing MSFT feedback which connects to this page http://www.microsoft.com/windowsvista/sentiments/default.mspx
I was just wondering since this page is primarily for user opinions, is this also the best feedback method for bugs/suggestions?

I deleted the Feedback shortcut from my desktop, but now have another problem - which is the problem\bug I wanted to report.
I can't download files from the internet. IE starts the download load shows the progress but at the end of the download the file can't be found anywhere. Actually the download box should remain open so I can click on the open folder button but the box totally disappears.
I know someone else discussed this bug but I haven't seen a reply that solved the issue. At least not while using IE. Interestingly this did not happen while running Vista 32 only while running Vista 64.
I've tried resetting IE through the Advance options, but that didn't resolve the issue. Any new ideas out there?
Thanks, Mark.
"Colin Barnhorst" wrote in message

Read the next paragraph and use the link to start the download and installation of the bug reporting tools.
"Rob" wrote in message After installing Vista, there was a link on the Desktop for providing MSFT feedback which connects to this page http://www.microsoft.com/windowsvista/sentiments/default.mspx
I was just wondering since this page is primarily for user opinions, is this also the best feedback method for bugs/suggestions?

Use the x86 edition to download the files and save to the x64 partition then restart and install. Of course, that doesn't solve the connectivity. However you can save the cab file to the x86 partition and then use the MBC there to send it on to MS. You can also use the MBC from the x86 side or from another computer to report the bug. Just indicate that "this does not happen on this machine" (a checkbox or radio button). Saving the cab file is better because it will contain all the machine files needed for analysis.
"Mark Scheidell" wrote in message

I deleted the Feedback shortcut from my desktop, but now have another problem - which is the problem\bug I wanted to report.
I can't download files from the internet. IE starts the download load shows the progress but at the end of the download the file can't be found anywhere. Actually the download box should remain open so I can click on the open folder button but the box totally disappears.
I know someone else discussed this bug but I haven't seen a reply that solved the issue. At least not while using IE. Interestingly this did not happen while running Vista 32 only while running Vista 64.
I've tried resetting IE through the Advance options, but that didn't resolve the issue. Any new ideas out there?
Thanks, Mark.
"Colin Barnhorst" wrote in message Read the next paragraph and use the link to start the download and installation of the bug reporting tools.
"Rob" wrote in message After installing Vista, there was a link on the Desktop for providing MSFT feedback which connects to this page http://www.microsoft.com/windowsvista/sentiments/default.mspx
I was just wondering since this page is primarily for user opinions, is this also the best feedback method for bugs/suggestions?